We had a service for my sister here in 2013. We only needed a service - she had been creamated in Mesquite right after her autopsy. She passed unexpectedly at a young age and we weren't sure where we wanted the service. They were not very friendly, made mistakes in the cheep programs and were rude at the service. I don't feel like we asked for much - room set up, a microphone, and a guest book with tables for photos. I though they might be upset that didn't get the fee for the creamation. I told them we'd pay whatever price to use the room. We also orders all the flowers from their shop thinking that would be fair to them. But in the past three years we've heard many similar experiences at this place. Honor your loved one somewhere else.
I received enough fake "sympathy" from bankers, insurance agents, credit card customer representatives, and others who routinely gave me the standard compassion "line" once I notified them of my brother's death. I appreciated Cecil's kind but professional manner that didn't seem fake or phony - just quiet and unassuming but willing to provide various options regarding my brother's needs and then allowing me the time to make the right decision without being pushy or bossy. His patience while I just sat and pondered decisions that I have never had to make before (and I pray to God I never have to make again) meant more to me than he will ever know.
My older brother died unexpectedly earlier this year while in South Texas. Although he was actually cremated there, I needed additional help with arrangements and posting announcements and getting a proper burial urn. Even though the actual services were in another state, not at Flower Mound Funeral Home, Cecil was most helpful in providing the information I needed to make decisions regarding what had to be done, especially given my state of mind at this most difficult time. I was so lost in the all the details of what needed to be done, and Cecil was there with guidance and answers.
I have attended many funerals at this place being a Hare Kṛṣṇa priest and all. I must say that I appreciate their professionalism.
My dad suddenly passed away 6 weeks ago. My mom, four siblings, and I walked into the funeral home about 12 hours after his death, all teary eyed and not once did Cecil give his sympathies or condolences. First thing out of his mouth was discussing all the "packages" they offered. As a funeral director, I understand you get used to the feeling of death, but for god's sake learn to be more cordial and sympathetic to the losses of the people who keep your business open. The only redeeming factor was, at the end of the service, one of the ladies who works there came over to hug my mom and offer a few kind words as she couldn't stand walk away from my dad one last time.
The staff at Flower Mound Funeral Home did a wonderful job on my fathers funeral service. Mr Dalton knows all of our rituals and was very patient as we had to start late and having a crematory in the building was a big help and made it very convenient for us.
Flower Mound Family Funeral Home is a US Funeral Home based in Flower Mound, Texas. Flower Mound Family Funeral Home is located at 3550 Firewheel Dr, Flower Mound, TX 75028, USA.
Please contact with Flower Mound Family Funeral Home using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Flower Mound Family Funeral Home opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.