Just picked up my Google WiFi from BB. The staff was super knowledgeable and answered my every question. I now have outstanding WiFi in my home after battling with it for almost a year. I pay for 150/150 internet and Google WiFi delivers! The store manager at the Flower Mound location is a true professional and he trusts his staff. Thanks to all for an exceptional experience...
Knowledge of technology is poor. I could have figured it out. They did more harm than than good. They could not even get thier own system. Just stay away , go to another location.
Usually good service here. Not today! I showed an employee exactly what I wanted. He had to ask another employee. Then I was taken to where it was. WRONG..Of course, he left me before he checked it to be the right item. Found him again and he walked around the store never finding the item. He finally got bored with looking or even asking. I finally found the item on my own, no thanks to Jeremy. I tried to call the manager from home. It was tougher than the Russian KGB telephone system of past. I wasted 45 minutes trying to talk to ANYONE at this store. Very disappointed with my experience today..
Not happy with their price match policy... they would not credit me money back on a purchase I made after they lowered THEIR OWN price (not a competitor price) because I was just a few days out of their 14 day limit. A 30 day limit would be much improved. I continue to prefer Amazon for most things due to their more consumer-friendly policies.
Update 2017-10-30: Returned an iPhone 8 Plus and they charged me a restocking fee. Apple Stores don't charge this and they would not match.
Best Buy in Flower Mound helped me tremendously, even after the one in Lewisville would not. Big thanks to Andrew and the manager, Taylor!
Best Buy is a US Electronics Store based in Flower Mound, Texas. Best Buy is located at 6060 Long Prairie Rd, Flower Mound, TX 75028, USA.
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